Cookie Policy
Last updated: 10 September 2026
1. About this Cookie Policy
This Cookie Policy explains how Estiora Aesthetics uses cookies and similar technologies when you visit our website.
Our website is operated by SMAY Medical Group Ltd, trading as Estiora Aesthetics.
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, improve performance and, where permitted, understand how visitors use the website.
We use cookies in accordance with applicable UK data protection and electronic communications laws. Where consent is required, non-essential cookies will only be used after you have given your consent.
2. Cookies we use
Essential cookies
Some cookies are necessary for our website and its features to function properly. These may support functions such as:
Website security and functionality
Navigation and page functionality
Remembering necessary preferences
Booking and scheduling functionality
Supporting the operation of our online booking system
These cookies are generally necessary for providing the online service you have requested and may not require consent.
Analytics and performance cookies
If enabled on our website, analytics cookies may help us understand how visitors use our website, such as which pages are visited and how visitors interact with our website.
We use this information to improve our website and the services we provide.
Non-essential analytics cookies will only be used where the required consent has been provided.
Marketing and advertising cookies
If we use marketing, advertising or social-media tracking technologies on our website, these may be used to understand how visitors interact with our website or to measure the effectiveness of our advertising.
Such technologies may include services provided by third parties such as Meta or Google if we choose to activate those services.
Non-essential marketing or advertising cookies will only be placed or accessed where the required consent has been obtained. UK guidance requires prior consent for non-essential tracking technologies such as advertising cookies.
3. Acuity Scheduling and online bookings
We use Acuity Scheduling to allow you to view availability and book appointments online.
Acuity may use cookies or similar technologies that are necessary to operate the booking service and support features such as appointment scheduling and client accounts.
If you proceed with an online booking, information you provide may also be processed by Acuity and our payment provider in accordance with their respective privacy policies.
Squarespace's documentation confirms that Acuity-related cookies can support functions such as client accounts and appointment scheduling.
4. Payments
We use Stripe to process online payments where applicable.
When you make a payment, Stripe may use cookies or similar technologies as part of providing its payment and security services.
Payment card information is processed securely by the relevant payment provider and is not stored directly by Estiora Aesthetics unless otherwise stated.
5. Managing your cookie preferences
When you first visit our website, you may be presented with a cookie banner allowing you to:
Accept all cookies
Decline non-essential cookies
Manage your cookie preferences
You can change your preferences where this functionality is available on our website.
Where consent is required, we will not place non-essential cookies before you provide consent. UK guidance requires users to be given a clear choice regarding non-essential cookies and similar technologies.
You can also control or delete cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of our website.
6. Third-party services
Our website may contain links, embedded content or services provided by third parties. These third parties may use their own cookies or similar technologies.
Third-party services may include, where enabled:
Squarespace
Acuity Scheduling
Stripe
Google
Meta/Instagram
Other analytics, advertising or booking services
The use of third-party technologies may change as we update or improve our website.
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or applicable legal requirements.
The “Last updated” date at the top of this policy will be updated when changes are made.
8. Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact:
Estiora Aesthetics
SMAY Medical Group Ltd
London, United Kingdom
Email: [Sara@estioraaesthetics.com]
Website: Estiora Aesthetics